GDPR is a new European law that covers your data protection and privacy rights. The aim of GDPR is make companies more transparent in what data they store on individuals.

Individuals have the right to know exactly what information is held about them and how it is processed.

You are also entitled to be forgotten, thereby requesting all your personal data be removed without specific reason or reasons being given. If you have any questions or comments about this Privacy Policy, you can e-mail the Privacy Officer at or write to us at Privacy Matters, Lukins Technical & Design Ltd. CAB IT Suite The Courtyard, Wraxall Hill, Wraxall, BS48 1NA.

Information Collected

The elements of your personal data that we may collect, and store may include the following:

  • Name
  • Telephone (landline and / or mobile) number
  • E-mail address
  • Postal address (home if private domestic enquiry for e.g. extensions or Company Address)

We do not collect or store sensitive personal data.

Use and Sharing of Personal Information

All data collected by Lukins Technical & Design Ltd is stored on Lukins Technical & Design Ltd secure server, all our staff treat your data with the upmost care, and all appropriate steps are taken to protect it.

Information listed above may be shared with associated 3rd parties such as Building Control, Structural Engineers, etc. in order to progress works as instructed by our clients and is only shared with the aim of progressing projects / developments with the right competent professional.

Information will never be shared with 3rd parties outside of reasonably identifiable consultants that is either quoting to work on, or is instructed to work on your projects.

Information will never be sold to 3rd parties.

How long we keep your personal data?

We keep and retain your data no longer than is reasonably and / or legally necessary. Any data that is no longer required is securely and confidentially destroyed.


We may occasionally use the information you have provided us with to contact you regarding new work and or projects.

Social Buttons and Links to other websites

Our website may contain links social media sites and to other websites of interest.

However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Further processing

By using the services of or enquiring to Lukins Technical & Design Ltd, you consent to the processing of data about you by for the purposes set out above.